Comprehensive review of the 2026 Regulations

§1 General provisions

1.1 These regulations define the terms and conditions of sale of products via the online store. www.colorat.pl

2.1 These Regulations constitute a standard contract for consumer sales services carried out via the Website.

3.1 The purchaser of the products offered in the store is the adult user who placed the order, i.e., the "Customer." Information regarding the processing of personal data is set forth on the "Privacy Policy" page.

4.1 The seller is the Colorat company in the Colorat.pl store; COLORAT NATALIA LIPINSKA
DROBLA I,5/7, 80-834 GDANSK
NIP 5841553510 Contact details: info@colorat.pl

MBANK SWIFT/BIC: BREXPLPWMBK
42 1140 2004 0000 3102 7942 2705

§2 Order

1.2 A sales contract is concluded by the Customer placing an order via the website and the Service Provider confirming its acceptance. Orders can be placed 24 hours a day, 7 days a week. In the case of holidays, orders will be processed the next business day. To place an order, the Customer must provide the necessary delivery information.

1.3 It is not possible to use two discount systems simultaneously. If a discount on the cart value is active, it is visible in the cart and automatically displayed and included in the cart details. 

2.2 Products from the current offer are selected by adding them to the shopping cart. Photos of the offered products are intended to present specific models. The Seller exercises due diligence to ensure that the product photos reflect their actual condition. Slight differences in product appearance may occur.

3.2 Products are selected by clicking on the product of your choice, selecting the appropriate size and quantity, and then clicking the "Add to Cart" button. After adding the selected Product to the Cart, you can continue shopping by clicking the "Continue Shopping" button or proceed to checkout by clicking the "Order" button.

4.2 After clicking on the Order tab, you must provide your e-mail address, select the delivery method and payment method, and consent to the processing of your personal data for the purposes necessary to place the order, and then click the "Continue" button.

5.2 Next, enter your shipping details in the Delivery Address field. Until the order is confirmed by clicking the "Order and Pay" button, the Customer can make changes and modifications to the Products in the order, the Customer's details, and the delivery address.

6.2 Sending the order by the Customer by confirming it with the "Order and pay" button constitutes the Customer's offer to the Seller for the purpose of concluding a sales contract in accordance with the provisions of the Regulations.

7.2 After the Customer places an order, confirmation will be displayed on the Store's website and a message will be sent to the provided e-mail address containing information on the Products ordered, the value of the order, the selected type of delivery and payment, the Customer's data and the information referred to in Art. 12, Section 1 of the Act on Consumer Rights of 24 June 2014 (Journal of Laws of 2014, item 827) ("Act on Consumer Rights").

8.2 The Customer will receive confirmation of acceptance of their offer via email, "Thank you for your order," sent to the email address they provided. Upon receipt of the Order Confirmation, a sales contract for the Products ordered by the Customer is concluded. The Customer will also receive information regarding the shipment of their package via email.

9.2 The Store reserves the right to refuse to process an order under a sales contract if the Customer's address details are false, the payment is not authorized in the electronic payment system "Polskie ePłatności", Tpay, Przelewy24 or the payment has not been made within 3 business days when choosing payment to a company account.

10.2 Clicking the "confirm order" button automatically means acceptance of the order.

§3 Cena

1.3 The Seller reserves the right to change the prices of goods on offer, introduce new goods, and organize promotional campaigns on the Store's website.

2.3 All prices listed in the Store are gross prices in Polish zloty. In addition to paying the Product price, the Customer is obligated to pay shipping costs, depending on the chosen shipping method.

3.3 The price of a given order is binding on the parties from the moment the Customer receives confirmation of acceptance of the order for execution.

§4 Payment method

1.4 When placing an order, the customer has the right to choose one of the payment methods depending on their preferences and the chosen delivery method. Payment methods:

-> payment by direct transfer to the company's account. The customer should pay the price for the ordered Products, including delivery costs, immediately, but no later than 3 days from the date of receipt of the Order Confirmation.

 Przelewy24.pl – PayPro company S.A. with its registered office in Poznań (address: ul. Kanclerska 15, 60-327 Poznań), entered into the Register of Entrepreneurs of the National Court Register maintained by the District Court Poznań – Nowe Miasto and Wilda in Poznań, 8th Commercial Division of the National Court Register under the KRS number 0000347935, share capital: PLN 4,500,000.00, Tax Identification Number (NIP) 7792369887, National Business Registry Number (REGON) 301345068.

National Payment Integrator - Tpay a joint-stock company (hereinafter referred to as KIP or Administrator) with its registered office in Poznań, plac Andersa 3, 61-894 Poznań, entered into the National Court Register by the District Court Poznań – Nowe Miasto and Wilda in Poznań, 8th Division of the National Court Register under the KRS number: 0000412357, Tax Identification Number (NIP): 7773061579, National Business Registry Number (REGON): 300878437,

§5 Order fulfillment and shipment

1.5 Order fulfillment is carried out:

- in the case of a bank transfer to the company's account, after the payment has been credited to the Service Provider's account

- in the case of online payments via the "Polskie ePłatności" website, "Tpay" when the Customer receives an email with information about acceptance of the payment.

- in the case of a payment card, from the moment of obtaining positive authorization

2.5 Products are delivered to the address specified by the Customer in the order via courier. Delivery fees are provided during the ordering process. Delivery costs are additional to the price of the Products and are added to it.

3.5 Products are shipped within 5 business days from the date of order confirmation, provided that the order is processed only after the price and delivery costs have been credited to the Seller's account.

4.5 The customer is obligated to inspect the physical condition of the shipment. If damage is detected, a report must be prepared describing the condition of the shipment and signed by the delivery person in the case of courier delivery.

5.5 The Customer may withdraw the placed Order only by e-mail to the following address: info@colorat.plThe Customer cannot cancel an Order that has already been shipped (the Customer has received a shipping notification). The above does not exclude the Consumer's right to withdraw from the contract described in Section 7 of the Regulations.

6.5 Proof of purchase, a receipt, is attached to the shipment.

§6 Complaints

1.6 The Seller is liable for defects in the Products in accordance with applicable law, including in particular the provisions of the Act of 23 April 1964, the Civil Code (consolidated text: Journal of Laws of 2014, item 121, as amended) ("Civil Code") and the Act on Consumer Rights.

2.6 Goods purchased in the Store may be subject to a complaint, subject to the deadlines and terms of complaint specified in applicable law. With the exception of goods purchased as second-class goods, such goods are not subject to complaint. Complaints should be submitted by sending the Product to the following address: ul.

COLORAT GROBLA I 5/7, 80-834 GDANSK, along with a written declaration of the intention to use the complaints procedure (the Seller does not accept cash on delivery). A complaint should include at least: the Customer's first and last name, mailing address, and email address, the date of the contract constituting the basis for the complaint, the subject of the complaint, specifying the Customer's request, and any circumstances justifying the complaint. The Customer should attach proof of purchase – a receipt – to the goods being complained about.

3.6 The Seller will review complaints within 14 days of receiving them in their proper form. A response to the complaint will be sent to the email address or correspondence address provided by the Customer.

4.6 If the complaint is upheld, the Product will be replaced with an identical, defect-free one. If the replacement is not possible, the Seller will refund the price of the Product to the Customer, to the bank account indicated by the Customer in the declaration of intent to use the complaints procedure.

5.6 The goods subject to a complaint should be packaged in a manner that allows for safe transport to the Seller. If the complaint is accepted, the shipping costs will be covered by the Seller.

§7 Right of withdrawal from the Agreement

1.7 A Customer who is a consumer within the meaning of Article 22[1] of the Civil Code and who has concluded a distance contract may withdraw from it within 14 days from the date of delivery of the ordered Products to the Customer without giving any reason.

2.7 In the event of withdrawal from the contract, the Customer should return the Product to the Seller at ul. Grobla I,5/7, 80-834 Gdańsk, immediately, and at any time no later than 14 days from the date of receipt of the shipment, together with the completed form below. The product should be sent unused, along with the tags and the receipt.

3.7 In the event of withdrawal from the contract, the Seller will refund the Customer the payment costs received from him, immediately, and in any case no later than within 14 days from the day on which the Seller received the parcel.

4.7 Refunds will be made using the same payment method used by the Customer to purchase the Products, unless the Customer has expressly agreed otherwise. In any case, the Customer will not incur any fees as a result of this refund.

Sample form for declaration of withdrawal from the contract:
Declaration of withdrawal from the contract:
[Customer details:
Name and surname
Contact address
Email address]
I, [name and surname], hereby give notice of my withdrawal from the sales contract for the following Product(s) [product names and sizes]. The contract was concluded on [specify date], the Product(s) were received on [date of receipt of the Product(s).
[Customer's name and surname with date]
[Customer's handwritten signature]

§9 Final provisions

1.8 The Regulations are made available to the Customer only in electronic form on the website www.colorat.pl

2.8 By placing an order, the Customer agrees to use the Store in accordance with the provisions of the Regulations, in force on the date the order is placed. Failure to accept the provisions of these Regulations will prevent the Customer from purchasing Products offered by the Store.

3.8 To the extent permitted by law, the Seller may introduce changes to the Regulations, in particular for reasons resulting from changes in legal provisions affecting the provisions of the Regulations and for technical reasons.

4.8 In matters relating to disputes between the Store and the Customer who is a consumer within the meaning of Article 22[1] of the Civil Code, arising from sales contracts to which the Regulations apply, the competent court is a common court under the provisions of law.

5.8 In matters concerning disputes between the Store and the Customer other than those specified in paragraph 1, arising from sales contracts to which the Regulations apply, the competent court will be the common court having jurisdiction over the registered office of the Seller.

A modern approach to the 2026 Regulations

The 2026 Regulations are a collection of updated rules and requirements intended to regulate operations and cooperation in specific areas. This document reflects the latest legal changes and user needs, providing clear guidelines and transparency. This allows everyone involved to easily understand their rights and obligations, minimizing the risk of misunderstandings and errors. The modern approach to the 2026 Regulations ensures that they are aligned with current market standards and requirements.

Key provisions of the 2026 Regulations

The 2026 Regulations particularly highlight provisions regarding security and party liability. The document clearly defines the responsibilities of each party, as well as procedures for enforcing the rules. Privacy regulations and terms of service are also important, as they influence user trust and satisfaction. The clear and precise provisions in the 2026 Regulations facilitate compliance with legal standards and provide a solid foundation for further cooperation.

Implementation and updates in the 2026 Regulations

The process of implementing the 2026 Regulations requires systematic analysis and adaptation of its provisions to changing realities. Regular updates of the document ensure compliance with the latest legal provisions and responsiveness to user needs. This ensures that the 2026 Regulations remain current, which contributes to their effectiveness and acceptance. Transparency and openness to suggestions from the implementing party facilitate effective implementation and improved service quality in line with applicable standards.