§1 General provisions

1.1 These regulations define the terms of sale of products through the online store www.colorat.pl

2.1 These Terms and Conditions constitute a contractual template for consumer sales services conducted through the Service.

3.1 The buyer of the products offered in the store is an adult user who has placed an order, referred to as the "Customer". Information regarding the processing of personal data is specified on the "Privacy Policy" page.

4.1 The seller is the company Colorat in the Colorat.pl store; COLORAT NATALIA LIPINSKA
GROBLA I ,5/7 , 80-834 GDANSK
NIP 5841553510 Contact details: info@colorat.pl

MBANK SWIFT/BIC: BREXPLPWMBK
42 1140 2004 0000 3102 7942 2705

§2 Order

1.2 The sales contract is concluded by the Customer placing an order through the website and the Service Provider confirming its acceptance. Orders can be placed around the clock, every day of the week. In the case of holidays, the order is processed on the next business day. The condition for placing an order is entering the Customer's data necessary for delivery.

1.3 It is not possible to use two discount systems simultaneously. If a discount based on the cart value is active, it is visible in the cart and automatically displayed and also taken into account in the cart details. 

2.2 Selection of products from the current offer is done by adding them to the cart. Photos of the offered Products serve to present specifically indicated models. The seller exercises due diligence to ensure that the photos of the Products reflect their actual condition. Minor differences in the appearance of the Products may occur.

3.2 Products are selected by clicking on the chosen product in the offer, selecting the appropriate size and quantity, and then clicking the "Add to Cart" button. After adding the selected Product to the Cart, you can continue shopping by clicking the "Continue Shopping" button or proceed to the order finalization process by clicking the "Order" button.

4.2 After clicking on the Order tab, you must provide an email address, select the delivery method and payment method, and consent to the processing of personal data for purposes necessary to place the order, then click the "Continue" button.

5.2 Next, the shipping information must be provided in the Delivery Address field. Until the order is confirmed by clicking the "Order and Pay" button, the Customer has the option to make changes and modifications to the Products in the order, Customer data, and delivery address information.

6.2 Sending the order by the Client by confirming with the "Order and pay" button constitutes an offer from the Client made to the Seller to conclude a sales contract in accordance with the provisions of the Regulations.

7.2 After the Customer places an order, a confirmation will be displayed on the Store's website, and a message containing information about the ordered Products, the order value, the selected type of delivery and payment, the Customer's data, and the information referred to in Article 12 paragraph 1 of the Consumer Rights Act of June 24, 2014 (Journal of Laws of 2014, item 827) ("Consumer Rights Act") will be sent to the provided email address.

8.2 The client receives confirmation of acceptance of their order for processing electronically with the message "Thank you for your order" sent to the email address they provided. Upon receipt of the Order Acceptance Confirmation, a sales contract for the Products ordered by the Client is concluded. The client will also receive information at the specified email regarding the dispatched package.

9.2 The store reserves the right to refuse to fulfill an order under the sales agreement if the Customer's address data is false, payment authorization fails in the electronic payment system "Polskie ePłatności", Tpay,Przelewy24 or the payment has not been made within 3 business days when choosing payment to the company account.

10.2 Clicking the "confirm order" button automatically signifies acceptance of the order.

§3 Cena

1.3 The seller reserves the right to change the prices of goods offered, introduce new goods, and organize promotional campaigns on the Store's pages.

2.3 All prices listed in the Store are gross prices in Polish zloty. In addition to paying the Product price, the Customer is obliged to pay the delivery costs, depending on the chosen delivery method.

3.3 The price of a given order binds the parties from the moment the Client receives confirmation of acceptance of the order for execution.

§4 Payment method

1.4 The client, when placing orders, has the right to choose one of the payment methods depending on their preferences and the chosen delivery method. Payment methods:

-> payment by direct bank transfer to the company's account. The customer should pay the price for the ordered Products along with delivery costs immediately, but no later than within 3 days from the date of receiving the Order Confirmation

Przelewy24.pl – PayPro S.A. company based in Poznań (registered office address: ul. Kanclerska 15, 60-327 Poznań), entered in the Register of Entrepreneurs of the National Court Register maintained by the District Court Poznań – Nowe Miasto and Wilda in Poznań, 8th Commercial Division of the National Court Register under number KRS 0000347935, share capital: 4,500,000.00 PLN, NIP 7792369887, REGON 301345068.

National Payment Integrator - Tpay joint-stock company (hereinafter: KIP or Administrator) headquartered in Poznań, Andersa Square 3, 61-894 Poznań, registered in the National Court Register by the District Court Poznań – New Town and Wilda in Poznań, 8th Division of the National Court Register under KRS number: 0000412357, NIP number: 7773061579, REGON number: 300878437,

§5 Order fulfillment and shipping

1.5 The order fulfillment is carried out:

- in the case of a bank transfer to the company's account, after the payment has been posted to the Service Provider's account

- in the case of online payments via the "Polskie ePłatności", "Tpay" website at the moment when the Customer receives an email with information about the payment acceptance.

- in the case of a payment card from the moment of obtaining positive authorization

2.5 Products are delivered to the address specified by the Customer in the order via a courier company. Delivery charges for the products are provided during the ordering process. The delivery cost is an additional charge to the price of the Products and is added to it.

3.5 Products are shipped within 5 business days from the date of Order Confirmation, provided that the order is processed only after the Seller's account has received the price along with the delivery costs.

4.5 The client is obliged to check the physical condition of the shipment. In case of damage, a report must be drawn up, containing a description of the condition of the shipment and signed by the person delivering it in the case of a courier shipment.

5.5 The Client may withdraw the placed Order only by email to info@colorat.pl. The Client cannot cancel an Order that has already been shipped (the Client has received a shipping notification). The above does not exclude the Consumer's right to withdraw from the contract as described in Par. 7 of the Regulations.

6.5 A proof of purchase, receipt, is attached to the shipment.

§6 Complaints

1.6 The Seller is liable for defects in the Products in accordance with applicable laws, in particular with the provisions of the Act of April 23, 1964, the Civil Code (consolidated text Journal of Laws of 2014, item 121 as amended) ("Civil Code") and the Consumer Rights Act.

2.6 Goods purchased in the Store may be claimed under the terms and conditions of complaints specified by the relevant legal regulations. Except for goods purchased as second grade, such goods are not subject to complaints. A complaint is submitted by sending the Product to the address ul.

COLORAT GROBLA I 5/7, 80-834 GDANSK, along with a written statement of intent to use the complaint procedure (the Seller does not accept cash on delivery shipments). The complaint should include at least: first and last name, correspondence address, and the Client's email address, the date of the contract forming the basis of the complaint, the subject of the complaint indicating the Client's demand, and all circumstances justifying the complaint. The Client should attach proof of purchase – a receipt – to the complained product.

3.6 The Seller acknowledges the complaint within 14 days from the date of its receipt in the correct form. The response to the complaint is sent to the email address provided by the Client or to the correspondence mailing address.

4.6 In the event that the complaint is upheld, the Product will be replaced with an identical, defect-free one. If replacement is not possible, the Seller will refund the Customer the price of the Product to the bank account indicated by the Customer in the statement of intent to use the complaint procedure.

5.6 The claimed goods should be packed in a way that allows safe transport to the Seller. In the case of an accepted claim, the shipping cost is covered by the Seller.

§7 Right of withdrawal from the Agreement

1.7 A client who is a consumer within the meaning of Article 22[1] of the Civil Code, who has concluded a distance contract, may withdraw from it within 14 days from the day the ordered Products are delivered to the Client without giving any reason.

2.7 In the event of withdrawal from the contract, the Customer should return the Product to the Seller at the address ul. Grobla I,5/7,80-834 Gdańsk, immediately, and in any case no later than 14 days from the date of receipt of the shipment along with the completed form provided below. The product must be sent unused with tags and receipt.

3.7 In the event of withdrawal from the contract, the Seller shall refund the payment costs received from the Customer immediately, and in any case no later than 14 days from the day the Seller received the package.

4.7 The refund will be made using the same payment methods that the Customer used when purchasing the Products, unless the Customer has explicitly agreed to a different solution. In any case, the Customer will not incur any fees related to this refund.

Template of the statement form for withdrawal from the contract:
Statement of withdrawal from the contract:
[Customer Data:
Name and surname
Contact address
[Email address]
Yes, [name and surname], hereby inform about my withdrawal from the sales contract of the following product(s) [product names along with sizes]. The contract was concluded on [provide date], the product(s) was/were received on [product(s) receipt date].
[Client's first and last name along with the date]
[Client's handwritten signature]

§9 Final provisions

1.8 The regulations are made available to the Client exclusively in electronic form on the website www.colorat.pl

2.8 By placing an order, the Client agrees to use the Store in accordance with the provisions of the Terms and Conditions, as of the date the order is placed. Failure to accept the provisions of these Terms and Conditions prevents the purchase of Products offered by the Store.

3.8 To the extent permitted by law, the Seller may make changes to the regulations, in particular for reasons arising from changes in legal provisions affecting the provisions of the Regulations and for technical reasons.

4.8 In matters concerning disputes between the Store and a Customer who is a consumer within the meaning of Article 22[1] of the Civil Code, arising from sales contracts to which the Regulations apply, the competent court is the common court resulting from the provisions of law.

5.8 In matters concerning disputes between the Store and the Customer other than those specified in paragraph 1, arising from sales contracts to which the Regulations apply, the competent court shall be the common court having jurisdiction over the Seller's registered office.